As a result of the volcanic eruption in Iceland, ash has been rocketed into the higher layers of the atmosphere which is hazardous to Jet engines on airliners. Many flights have been cancelled and almost a month later we are still awaiting a refund.

The point is when booking seats, airfares are automatically extricated from your account by card. Although the reversal process is much the same by automation, it takes weeks for people to get through the long lists.