I have just spent the best part of an hour and a half trying to access my UJM page on the government website. If they do start making claimants attend the Jobcentre for seven hours a day they had better improve the service. I have used the contact button on the UJM website twice this week to ask a question regarding jobs posted on the site but on both occasions the email reply didn't answer the question. Both times the reply was just a list of how to apply for jobs. It was like someone had matched a word they had seen in my question and just used copy and paste to put in any paragraph that contained one of the words that I had used. This was the question or maybe suggestion that I was making: In the last month I have found three jobs on UJM where you could only apply by using the red apply button and sending your CV directly from the site. The employer had used an old Job ID number going back to jobs they had previously posted many months earlier. I was going to apply for all three jobs but I was unable to do so because the red apply button was in fact a grey colour. This implied that I had previously applied for the job so I couldn't do so again. I made the point that if these jobs were new job vacancies then an employer should not be allowed to use old Job ID numbers because all the people who previously applied for the original jobs would be excluded. The Job ID number might relate to a vacancy posted two years ago or even longer. We all know that many jobs on UJM are old vacancies that agencies post time and time again as new vacancies with new Job ID numbers that do not now exist, but two of these particular vacancies were posted by small companies and looked like they could be genuinely new jobs and many people would be unable to apply for them. I am a trier so I will use the contact button for a third time later if I can access the UJM site and ask the same question. If I don't get an answer this time then I will copy and paste the email replies from them and send them to my local Member of Parliament and ask if anything can be done to improve the service that is provided to the unemployed.