Resident Reviews
What Relatives and Friends say about us:
"Mum was so happy and content with you and you always made me feel that everything would be alright, even when I was worried about her."
"Your sympathy support and kindness on the day Mum died was immeasurable"
"To all the staff at Isobel Fraser - Thank you for looking after Granny so well! Merry Christmas!"
"To each and every member of staff at Isobel Fraser we would sincerely like to thank you for all your care, kindness and compassion shown to XXXXX over the last 3 years."
"My mother has not been a resident for long so she is at a settling in phase. The staff are gaining a detailed understanding of her needs and personality etc. Overall I am very pleased with the quality of staff and all the support they provide to my mother. The managers communicate regularly with me and my brother and keep us fully informed on how mum is settling in."
"The home is the first one I have been in that does not have the "old folks home smell" which can take your breath away. My friend feels very safe and joins in anything she wants to be involved in."
"My mother has been at the home for three and a half months but has settled in very well and is much less agitated than when she was living at home. I believe this has a lot to do with the staff making her feel welcome from the start and creating a calm and happy atmosphere. I am delighted with the care she is receiving"
"Considering that my relative can be very awkward at times the staff are very patient and caring."
"Please find enclosed a cheque for £XXX collected at Mum's funeral."