Useful Contacts
Contacts For Middlesbrough Council
You can contact the Council either in person, email, over the phone or via this website: www.middlesbrough.gov.uk.
General enquiries
Telephone: 01642 245432
Email: contactcentre@middlesbrough.gov.uk
Postal address:
Middlesbrough Council
PO Box 99
Town Hall
Middlesbrough
TS1 2QQ
Environment services
Refuse collection, wheelie bins. street cleaning, road and pavement repairs, grafitti removal, street lighting, litter, fly tipping, abandoned vehicles, noisy neighbours, stray dogs and trees.
Telephone: 01642 726001
Email: envservices@middlesbrough.gov.uk
Social care
Adult services (services for vunerable people), disabilities, older people's services, carers support, service users and carer involvement, health and medical care, welfare rights and supporting people .
Telephone: 01642 726004
Email: socialservices@middlesbrough.gov.uk
Minicom: 01642 726980
Out of hours telephone: 08702 402994
Minicom: 01642 602346
Council tax
General enquiries about council tax accounts, including property banding, discounts, or what to do if you have difficulties paying your bill.
Email: ctax@middlesbrough.gov.uk
To arrange payment of council tax by direct debit, telephone: 01642 726030
To pay council tax by debit card, telephone the 24 hour payment line on: 01642 726726
Council tax/business rates
General enquiries about business rates accounts including ratable values, exceptions, reliefs or what to do if you have difficulties paying your bill.
Telephone: 01642 726007
Email: ctax@middlesbrough.gov.uk
To arrange payment of business rates by direct debit telephone: 01642 726030
To pay business rates by debit card, telephone the 24 hour payment line on: 01642 726726
Housing benefits
Enquire about our claim housing benefit, council tax benefit and second adult rebate.
Telephone: 01642 726005
Email: housbens@servicemiddlesbrough.org.uk
Needles disposal & exchange
Contact Lifeline: 01642 7225479
To report needles found on public land or open spaces, telephone: 01642 726001
Email: envservices@middlesbrough.gov.uk
School information
Web: Education and Learning
School admissions
Admission enquiries: 01642 728094
E-mail: admissions@lea.mgrid.org.uk
Web: mgrid (Middlesbrough Grid For Learning)
Emergency out of hours numbers
The following contacts are available 24 hour a day (365 days a year) for out of hours emergencies:
Care Link - A 24 hours, seven days a weeks communication and support service for elderly and vulnerable people.
Telephone: 01642 726009
Out of hours emergency line: 01642 726050
Out of hours emergency line (Social care only): 08702 402994
Neighbourhood safety team
Text number: 07910037833
Street wardens
Text number: 07919303088
Minicom: 01642 228700
Non Council emergency numbers
Police, fire or ambulance: 999
Police text number: 87202.
Fire text number: 07718999999
Electricity emergencies/loss of supply: 0800 66 88 77
Electricity minicom: 0800 0289507
Gas leaks or emergencies: 0800 111 999
Gas minicom: 0800 371787
Environment agency floodline: 0845 988 1188
Northumbrian Water (water or sewage): 0845 717 1100
Crimestoppers (non-urgent crimes): 0800 555 111
NHS Direct (non urgent health enquiries): 0845 4647
Homelessness: 01642 773633
