What a Councillor Does ?
Councillors :
- put the government’s programme into action and help form policies to improve the lives and opportunities of people in their area
- represent their residents as effectively as they can, giving a voice to the people they represent and being seen to be on the residents’ side
- ensure that the council delivers high quality public services
How they do it:
- be an advocate for local residents
- help residents through casework
- attend local events and meetings
- campaign on local issues
- attend council meetings
- monitor council performance
Areas of involvement:
- crime prevention
- nurseries
- schools
- homes, housing
- transport
- the local economy
- the street scene
What Can't Councillors Do?
We are not lawyers and cannot get involved in legal cases. We can let you know where legal advice can be obtained, and let you know how to find out if you are eligible for legal aid.
We may be bossy but we are not the police. For some kinds of issues we will connect you with the local police or PCSOs.
All Councillors have outside jobs as well. Casework can be very time-consuming, so if you are able to pursue lines of inquiry, we will suggest these and hope you are able to further them yourself. If not, we will always do what we can to help you in the time available.
Compliments, Comments and Complaints
The Council has a Corporate Complaints Procedure which ensures that complaints and compliments are dealt with speedily, fairly and consistently. Information about the procedure can be found on Middlesbrough Council website. You can use this procedure to make comments to the Council about its services, or any other matter that is important to you. If you wish to make a complaint or offer a compliment or a comment, you can do this on-line by following the link: Online Complaint, Compliment & Comment form. Alternatively, you can contact us
