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The Community Calls service aims to make people feel safe, reassured and not alone. We do this by:

·         Connecting people to a community of volunteers who make regular calls to check an individual’s well-being

·         Signposting people to essential support services such as Local Community Hubs and shop delivery services

·         Initiating an emergency check-up response for those who do not answer call

·         Recognising problems or concerns of individuals and finding ways to alleviate these

·         Identifying gaps or barriers to support in communities and working with local groups and statutory organisations overcome these

 We work in collaboration with:

·         The Highland Council to ensure people have access to food and supplies through the Local Community Hubs

·         On the ground mutual aid groups to ensure essential provisions can be delivered to a person’s home

·         Third sector groups who provide Covid-19 support services such as area helplines, training and direct support

·         The Highland Third Sector Interface to ensure there are reserve volunteers across the region

 If you know anyone who would like regular friendly check-in call they can phone 01478 612921 or email Communitycalls@slcvo.org.uk to register. If you would like to refer a person you can use the attached form, ensuring you have permission to do so.


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