As an employer / business the HSE now requires you to carry out a 'Due Diligence' test on any first aid training company you choose to deliver your training.
From October 2013, the HSE stopped issuing ‘training numbers’, to first aid training companies. This now means that the business which contracts a First Aid Training Company is required to carry out due diligence on that Training Provider.
Although the HSE cannot advise you on this, it has published a list of questions that you should be asking of the provider - Link to HSE requirements.
To save time, we have the questions here, along with our answers! Outdoor First Aid Limited meets these HSE requirements for the Emergency First Aid at Work and First Aid at Work training courses.
Additionally the HSE now states that if a business requires specialist first aid training they can take an appropriate course such as an Outdoor, Sports or Paediatric First Aid course instead of the First Aid at Work course.
Should you still have questions about our accreditation please contact us.
HSE Due Diligence questions and answers
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Trainers / Assessors |
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Do the trainers/assessors have a current FAW certificate? |
Yes, all our Trainers have current FAW certificates. These are updated every 3 years. |
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Do the trainers/assessors have an appropriate |
Yes, all Trainers have a minimum of a PTLLS (Preparing to Teach in the lifelong Learning Sector) qualification. Although many like our Director have full teacher status. |
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Quality Assurance |
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Is there a documented quality assurance plan designating an individual to take responsibility for quality assurance, including assessment of the performance of trainers/assessors at least annually? |
Yes, there is a QA plan. All our trainers are required to be assessed running first aid courses and verified as competent assessors. This is a requirement of both the HSE and Awarding Organisations. |
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Does the designated person have a current FAW certificate? |
Yes, Cory Jones (Director) is the designated person and he holds a current FAW Certificate. |
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Does the designated person have an assessing/verifying qualification? |
Yes, Cory Jones holds full teacher status and is also a qualified assessor and for many years a member of the Institute of Educational Assessors. Cory also delivers the PTLLS training courses to other organisations. |
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Is there a documented course evaluation procedure? |
Yes, all course candidates are asked to provide feedback on evaluation forms towards the end of all courses. |
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Is there a documented complaints procedure? |
Yes, within the Quality Plan there is a defined complaints procedure. |
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Teaching currently accepted first-aid practice |
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Is FAW/EFAW taught in accordance with current guidelines on adult basic life support published by the Resuscitation Council (UK), and for other aspects of first aid, in accordance with current guidelines published by the Voluntary Aid Societies? |
Yes, the syllabus is taken from the from the relevant guidelines of UK Resuscitation Council & VAC’s. Candidate numbers are limited to 12 per course unless additional trainers are used. Candidates of all abilities are welcome and adjustments made where necessary - although at assessment time, all candidates, regardless of ability or disability are required to reach the appropriate standard to pass. |
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Training syllabus |
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Does the course content adequately meet the needs of your workplace as indicated by your first-aid needs assessment? |
The exact contents of the courses are published on the website. Should you require additional topics to be covered this can be arranged in consultation with our Training Manager, additionally Trainers will also discuss specific needs for candidates at the start of every course |
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For FAW, does the syllabus include the topics in Appendix 1 & does the course include at least 18 contact hours, over 3 days? |
Yes, See above answer. We meet all the standards laid down by the HSE. |
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For FAW requalification, does the syllabus include the topics in Appendix 1 & does the course last at least 12 contact hours, over 2 days? |
Yes, See above answer. We meet all the standards laid down by the HSE. |
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For EFAW, does the syllabus include the topics listed in Appendix 2 and does the course last 6 contact hours? |
Yes, See above answer. We meet all the standards laid down by the HSE. |
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For EFAW requalification, does the syllabus include the topics listed in Appendix 2 and does the course last at least 6 contact hours? |
Yes, See above answer. We meet all the standards laid down by the HSE. |
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Certificates |
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Do the certificates issued to students assessed as competent contain the name of the training organisation, the title of the qualification (eg FAW or EFAW), reference to the Health and Safety (First-Aid) Regulations 1981, the date of issue and confirmation the certificate is valid for three years? |
Yes |
