About Peverel have a great deal of respect for many long term residential house managers. Though any such respect is most certainly not afforded to Surrey based Mrs Dee Sterley, whose conduct has been nothing short of reprehensible.
So many residential house managers go well beyond their job description to enhance the services afforded to residents. they are poorly paid, hard working and utterly dedicated to their job.
All this whilst knowing their employers, Firstport are actively encouraging residents to vote to end the role of the live in house manager.
They even have gone as far as offering money to resident service charge trust acounts and offering bonuses to regional/ area managers if they persuade residents to go without a live in house manager.
This is so that a deeply indebted Firstport can realise their leasehold interest in the house manager's flats.
How can it feel to be a Firstport live in house manager, knowing that your employer is paying not only for you to loose your job, but your home as well?
Compare to this other recently introduced measures(that are yet to be announced and strictly speaking are still confidential) are not that important, but do sum up the contempt Firstport hold their employees in.
You may remember the "House Manager of the Year Awards?"
These awards appear to have slipped quietly away.
We now have the WOW! awards. Currently, it is believed that around 50% of the lucky winners of the WOW! awards have not received them!
Someone in the Firstport empire has now come up with the idea of an award for the best house manager based on the condition of the development. So photographs will be taken to assist the judging.
Of course this unfairly helps the newer developments that have not suffered the full effects of the Firstport management experience.
A live in house manager could be absolutely brilliant, but have no chance of winning if Firstport have allowed the development to decay.
Even the best of the best live in house managers have no chance of winning if the residents of the development have asked too many uncomfortable questions of Firstport or wish to undertake a Right To Manage.
And in a further blow to live in residential house managers, if you served for 20 years you were eligible for a 500 pounds long service bonus.
As part of savage cost cutting measures this bonus has now been scrapped.
