Confusion still reigns over payment of service charges to Peverel, even without the very strange case of Premium Credit.
Let us take the example of a leaseholder (we will call her Janet) who has to pay a £1,365 service charge. Under pressure, though the funds are received the payment is not recorded on Janet's account. So Janet duly receives a reminder from Peverel.
Janet tells Peverel a payment was made for £1,365, Peverel check and hopefully all is well.
The problem is when Janet's payment is correctly recorded, but subsequently allocated to the wrong development. Without accounts and without a PROPER AUDIT, how would this mistake ever be noticed? What leaseholder would ever know if £67,873 was supposed to be in the service charge trust account or £79,562 in the account.
As far as Peverel would be concerned, even wrongly allocated they would still have the funds in their super account, so it really is of no importance to them.
About Peverel believes the use of super accounts should be banned.
