 Nics Nappy Cakes | sitemap | log in
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terms and conditions
Terms & Conditions
Availability & Design
While we try to accurate describe our cakes on the website, products we use may change, be discontinued by the manufacturer or ingredients become unavailable. We may replace such items with alternatives, so please be aware slight variations may occur.
Special Orders will require a £5.00 deposit. Please contact us to see if this applies to your order. This deposit is non-refundable.
Nic's Nappy Cakes cannot accept responsibility for goods delayed by the postal service. Proof of postage is always retained. In the event you do not receive your order, or it arrives damaged, we are happy to help you place a claim with the Royal Mail. Items are not considered lost until 15 working days after postage. Further details can be found on the Royal Mail Website Cancellation
You are entitled to cancel your order within 7 working days.
Payment Terms
All nappy cakes can be paid for via:
PayPal All orders are dispatched on receipt of cleared payment.
Gift Wrapping
All our cakes are wrapped in clear cellophane, then decorated with ribbon and a gift tag.
Refunds & Returns
In the unlikely event you are not happy with your purchase, we offer a full refund (excluding P&P) for all items returned to us in their original condition. Please return within 7 days of receipt for a refund. Before you return your item, please contact us to see if we can resolve your dispute.
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