1

Do you and your child feel welcome and safe when using our service?

Yes

Comments: “Absolutely.”

2

Do we treat you and your child fairly and equally?

Yes

3

Do we offer your child an appropriate balance of activities and rest?

Yes

Comments:  “...loves all the outdoor activities you do.”

4

Do we give you enough information about what happens when your child is with us?

Yes

Comments:  “being able to sit down and read about our son's day...is great.”

5

Are we flexible in response to the needs of you and your child?

Yes

Comments:  “Very much appreciate when you have helped us pout at short notice.”

6

Do we offer you enough opportunities and time to talk to us?

Yes

Comments:  “...if there was anything I wanted to discus, I would be given the time to do so.”

7

What does your child think about our service and do we meet their/your expectations?

Yes

Comments:  “...more than happy with your service, we trust you and our son thinks you are great which means you are.”

“and often exceeds them.”

“...enjoys coming to you and always comes home happy.”

“...enjoys and looks forward to coming to Linda & Tom's”

8

Please feel free to comment on any other aspects of our service, that we haven’t already covered. If you need more space, please use the other side of this questionnaire, or a separate sheet.

“Our son seems to be settled & happy...well cared for...appreciate the variety of activities and experiences he has.”

“...settled in really quickly with you. That is testament to the environment you make.”