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Best Experiences
Here are some examples of good experiences of health services from children and young people.
My best experience of the NHS has got to be the time a hospital and some docs listened to what I wanted and did their best to help me.
Another hospital who refused to listen to the way me and my family wanted my surgery done (see my experience with this hospital on the “Worst Experiences†page) were adamant that the way we were suggesting was the wrong way and their way was the only way.
After my family and I had fought with the hospital about the way this life-changing operation should have been done, we looked for other hospitals who would listen to us. The first two we tried said that the way we were suggesting was the way they always did it in the first place and they were happy with what we wanted! This was FANTASTIC news!!!!
We went to see one of the hospitals and they were so kind and helpful towards us it was hard to believe that we were even on the same planet, compared to the last experience we had! The new hospital even did more tests than the big famous one to make sure I would have the best chance possible. In many ways they were unimaginably better than the famous hospital could ever be, they were especially brilliant at making you feel safe and that what you have to say matters.
In the end I had seven tries at getting the surgery with both hospitals and even had the gown on ready to go down twice, but it all worked out and was worth waiting for because I came through it and got my life back!
They let me stay in Intensive Care as long as I needed to be there (one week). They let my family stay with me at all times in ICU. They listened to what my family said and sometimes asked for our advice and this all meant that I got home ten days post-op, no chest infections, no wound infections and without a permanent breathing tube in my throat! It’s now 10 months since I’ve had the op and I’ve just one check-up to go.
If I could describe this hospital I would say that it was the best hospital I’ve ever been in because they were as respectful as you can get and did anything they could to help me. You felt at ease and my mum and dad trusted them with me and I did too.
So, that was one of my best experiences of Health Services, I hope you enjoyed reading it and I hope your experiences are just as good if you ever have to go into hospital.
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