The following information was received from the Bowes Ward Safer Neighbourhoods Team today, 2nd December:

A female phoned up  a resident claiming that she was from Enfield Council and said are you Mrs ??? Of such and such, giving the correct name and address of the occupant the conversation continued as follows:

"You have been on the wrong property band for council tax and had therefore been paying too much for 16 years.  Enfield council are keen to rectify this large overpayment and if the resident gave details of a credit card over the phone, the refund would be instantly repaid.  The caller did not speak very good English and claimed to be working on behalf of Enfield Council and were from 'Claims Court central London' on 0203 286 9981.  They knew what the correct band of the property was and knew the occupants customer reference number.

Thankfully the victim's daughter called the Police on a mobile and they advised her to not give any details and terminate the call.  The victim said she would have given her details over the phone because the caller knew so much information about her.

If you have elderly or vulnerable neighbours or family please make sure they are aware of this scam