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TERMS

P&P

Postage & Packing is charged at a flat rate of £4.95 regardless of the size of order.  A signature is required on all deliveries. 

Please allow 3-5 working days for delivery although we will endeavour to have your order to you as soon as possible.

Should there be any delay with availablility or the despatch of your order you will be contacted within 48 hours.

International customers should contact us direct for overseas P&P costs. These should not exceed £12.95.

+44 (0)1463 711888

RETURNS

We are confident you will be delighted with all your purchases from The Drawing Room. However, should you be unhappy with any item please return to us, as new, within 7 days and we will arrange an exchange or refund. Delivery costs will not be refunded.

If any item arrives damaged or faulty please contact us within 7 days of receipt and we will arrange an exchange. if you fail to contact us within the 7 days we will have no liability for items said to be damaged or faulty on delivery.

We regret that unless faulty, earrings cannot be returned.

By placing an order you agree to the above terms & conditions.

PRIVACY

We will retain your email address to notify you of the despatch of your order.

We may also, on occasion email details of promotions and special offers using this information - limited to twice a year. We will not pass your details on to anyone else. If you do not wish to receive The Drawing Room emails please send us a brief email and your details will be destroyed from our database.

ORDER BY PHONE

We are aware that some customers may prefer to speak to us directly to order goods from the site. Please feel free to call us at the shop anytime. Payment can be made over the phone by card or by cheque via post.