IMC Complaint Management Company

Retail consumer complaint specialists

What we can do

Have you complained to a high street store and been stonewalled? Or maybe your upholsterer has provided you with a faulty sofa and won't return it without a fight.  Know your rights!  We can help. 

We specialise in getting consumers the justice they deserve through pressurising the companies you're finding it so difficult to deal with.  Moreover, apart from our initial administration fee, we won't charge you anything else unless we successfully get you the compensation you deserve. 

It's our aim to get 100% of complaints resolved to our customers' satisfaction but more importantly, we like to give our customers 100% satisfaction.  We won't add any unnecessary administration costs and there won't be any unforseen charges.  See our Pricing Structure within the Terms of Business section of this site for further information on how our charges and the whole process works.